Shipping policy

Edibottle.com Shipping Policy

Introduction

Edibottle.com, a trademark of Cakesburg Ltd., is committed to delivering your orders promptly and efficiently. This shipping policy outlines the process of how your order is processed and delivered to you.

Order Processing

  • Order Confirmation: Once your payment is confirmed, your order will be processed and you will receive an order confirmation email.
  • Preparation: Your order will be carefully packaged in our warehouse and prepared for shipment.
  • Shipping: Your order will be shipped to your address via your chosen shipping carrier.

Shipping Carriers and Delivery Times We typically ship orders through reliable carriers such as Evri and Royal Mail. Delivery times may vary depending on the shipping option you choose and your delivery address. The average delivery time is 2-3 business days.

Shipping Address Please ensure that you enter your shipping address accurately and completely when placing your order. Edibottle.com is not responsible for any delays caused by incorrect or incomplete shipping addresses.

Order Tracking Once your order has been shipped, you will receive a tracking number. You can use this tracking number to monitor the status 1 of your order on the shipping carrier's website or mobile app.

Shipping Costs Shipping is free for orders over £60. For orders below this amount, a shipping fee will apply.

Shipping Issues

  • Address Not Found: If the shipping carrier is unable to deliver your order because you were not at the delivery address, you will receive a notification. You can either pick up your package from the shipping carrier's facility or request a redelivery.
  • Damaged Shipments: Please inspect your package for any damage upon receipt. If your package is damaged, please refuse delivery and contact our customer service team immediately.

Important Notes:

  • Delivery times may be longer for certain regions.
  • Unforeseen circumstances, such as weather conditions, may affect delivery times.
  • During peak seasons (holidays, etc.), delivery times may be longer due to increased shipping volumes.

As a registered trademark of Cakesburg Ltd., Edibottle.com is dedicated to customer satisfaction.

3 Phillips Drive, Shinfield, RG2 9SN, United Kingdom

+447418049737

This shipping policy is part of Cakesburg Ltd.’s general terms and conditions of sale. Other terms and conditions on our website may also affect this policy.